Client Portal
Give Your Clients the Experience They Deserve
A professional online portal where your clients can track their build, make selections, approve variations, and view schedules 24/7. No more constant calls asking for updates.
- Clients see real-time build progress without calling you
- All selections, documents, and schedules in one place
- Branded to your business, not generic software
- Handle variations with clear communication and digital signing
The Client Communication Trap
You're Building Homes, Not Answering the Same Questions Every Day
The Daily Update Call
Your client calls at 4pm every day asking "What happened today?" You're busy on site and can't always answer.
The Selection Confusion
Client emails asking "Did we finalise the paint colours?" for the third time. You already told them twice.
The Document Hunt
Client can't find the contract you sent 2 months ago. Now you're digging through emails to resend it.
The Schedule Question
Client wants to know when the kitchen install is happening. You have to check your schedule and call them back.
One Portal. All Their Information.
Everything Your Clients Need, Without Calling You
Live Build Progress
They Can See What's Happening. In Real-Time.
Your clients log in and see current project status, completed tasks, and what's coming next. Visual progress bars show how far through each stage they are. When you or your trades update tasks, they see it immediately.
Selection Management
Make Decisions. Track Progress. No Spreadsheets.
All their selection decisions in one place. They can review options, see upgrade pricing, make choices, and track what's finalised vs. what still needs deciding. You control when they see each category.
Variations & Communication
Manage Changes. Stay Aligned. Everything Documented.
When clients request changes, present variations with clear pricing through the portal. They can review, ask questions, and approve - all documented with timestamps. Built-in messaging keeps all communication in one place, not scattered across text, email, and voicemail.
Document Library
Every Document. Always Accessible.
Upload contracts, plans, permits, warranties, and manuals to their portal. Clients can access anytime, from anywhere. No more "can you resend that?" emails.
You Control What They See. And When.
The portal is powerful for clients, but you're always in control.
Selective Visibility
Show clients only what's relevant. Hide internal notes, trade costs, or anything they don't need to see.
Timed Release
Release selections categories in the right order. Share documents when ready. Control the information flow.
Custom Branding
Add your logo, use your colors. Make it feel like your brand, not generic software.
Permission Levels
Give clients view-only access or let them make selections. You decide what they can do.
How Builders Use Client Portals
The Busy Professional Client
Situation:
Client works long hours, hard to reach by phone
Portal Solution:
Client reviews progress and makes selections during evening and weekends, on their schedule
Outcome:
All decisions made without playing phone tag
The Nervous First-Time Builder
Situation:
First home, anxious about every detail, calls constantly
Portal Solution:
They can check progress anytime, see you're on track, feel reassured without calling
Outcome:
Anxiety reduced, calls drop 80%
The Investor/Remote Client
Situation:
Investment property, client lives interstate, can't visit site
Portal Solution:
Progress photos and updates keep them informed despite distance
Outcome:
Confident despite not being local
Your Clients Live on Their Phones. So Does Their Portal.
95% of client portal access happens on mobile. We designed it that way.
Touch-friendly selection interface
Easy to browse and select on any screen size
Photos and documents at their fingertips
Quick access to progress photos and important files
Documents readable on small screens
PDFs and contracts formatted for mobile
Available anywhere with internet access
Check progress from home, work, or on the go
Works on iOS and Android
No matter what phone your clients have
Frequently Asked Questions
Ready to Elevate Your Client Experience?
Join the Australian builders giving their clients professional portal access.
30-day free trial • Custom branding included • No setup fees